Terms & Conditions

Last Updated: February 05, 2026

These Terms & Conditions (“Terms,” “Agreement”) govern all access to and use of the website https://greensample.com (the “Website”), operated by GreenSample (“Company,” “we,” “us,” “our”).

By browsing, accessing, or purchasing from this Website, you confirm that you have read, understood, and legally agreed to be bound by these Terms and all incorporated policies.

If you do not agree, you must immediately discontinue use of the Website.

Legal Identity & Business Disclosure

Business Name: GreenSample

Address: 2500 Garden Grove Boulevard, Austin, Texas 78745, United States

Email: support@greensample.com

Phone: +1 (512) 555-1234

Live Chat: Available on the website during business hours

Business Hours: Monday–Friday, 9:00 AM–6:00 PM (GMT-06:00) Central Standard Time (Chicago)

GreenSample operates as a U.S.-based eCommerce retailer selling garden tools and supplies exclusively within the United States.

Definitions & Interpretation

For clarity within these Terms:

• “Customer / You / User” means any person accessing or purchasing from the Website
• “Products” means physical goods offered for sale
• “Order” means a purchase request submitted via checkout
• “Policies” include Shipping, Returns, Privacy, Warranty, Disclaimer, and related pages
• “Business Day” means Monday–Friday excluding U.S. federal holidays

Headings are for reference only and do not affect interpretation.

Eligibility & Legal Capacity

• You must be 18 years or older or the age of majority in your jurisdiction
• You confirm you have the legal authority to enter binding agreements
• You agree not to use the Website on behalf of another party without authorization

GreenSample reserves the right to deny service where legally permitted.

Account Creation & Security

• Account creation may be optional or required for certain features
• You are responsible for safeguarding login credentials
• Any activity under your account is presumed authorized by you
• GreenSample is not liable for losses caused by unauthorized access due to user negligence

Acceptable Use Policy

You agree NOT to:

• Engage in unlawful, deceptive, or fraudulent activity
• Misuse promotions, refunds, or return policies
• Attempt to breach Website security systems
• Scrape, copy, or exploit Website content
• Upload malware, scripts, or harmful code
• Interfere with Website functionality or other users

Violation may result in order cancellation, account suspension, permanent ban, or legal action.

Product Information Accuracy

• Product descriptions, images, specifications, and pricing are provided for reference
• Minor variations may occur due to manufacturing updates or display differences
• GreenSample does not guarantee error-free descriptions but corrects issues when identified

Pricing, Currency & Taxes

• All prices are displayed in U.S. Dollars (USD)
• Prices may change without notice
• Applicable sales tax is calculated at checkout in accordance with U.S. law
• GreenSample is not obligated to honor pricing errors

Payments & Transaction Security

• Payment must be completed before order processing
• Payments are handled by PCI-DSS compliant third-party processors
• GreenSample never stores full card or banking data
• Suspicious or failed transactions may be canceled without notice

Order Review, Acceptance & Refusal

• Order confirmation does not guarantee acceptance
• GreenSample may cancel orders due to:
  • Inventory limitations
  • Pricing or listing errors
  • Fraud detection alerts
  • Policy violations
  • Incorrect customer information

If canceled after payment, refunds are processed as per our Return & Refund Policy.

Shipping, Delivery & Risk Transfer

• Shipping is available within the United States only
• Delivery dates are estimates, not guarantees
• Risk of loss transfers to the customer upon carrier confirmation
• GreenSample is not responsible for carrier delays, weather events, or address errors

Refer to the Shipping Policy for full terms.

Order Cancellation & Modification

• Orders may be canceled or modified within 24 hours of placement and before shipment
• Once shipped, cancellation is no longer possible

Refer to the Order Cancellation Policy for full terms.

Returns, Refunds & Exchanges

• Returns accepted within 30 days of delivery
• Damaged or defective items must be reported within 48 hours
• Returned items must meet eligibility requirements

All return rules are governed exclusively by the Return & Refund Policy.

Warranty Terms

• Products may include manufacturer warranties where applicable
• Except as required by law, products are sold “AS IS” and “AS AVAILABLE.”
• GreenSample disclaims all implied warranties to the fullest extent permitted

Refer to the Warranty Policy for full terms.

Product Use & Safety Disclaimer

• Customers must follow all manufacturer instructions and safety guidelines
• GreenSample is not responsible for injury, damage, or loss caused by improper use
• Protective equipment should be used where applicable

Intellectual Property Rights

• All Website content is owned by GreenSample or licensed partners
• Unauthorized reproduction, resale, or commercial use is prohibited
• Trademarks, logos, and branding are legally protected

User Reviews & Submissions

• By submitting reviews or content, you grant GreenSample a royalty-free, perpetual license
• You confirm content does not violate third-party rights
• GreenSample may remove content at its discretion

Limitation of Liability

To the maximum extent permitted by law:

• GreenSample is not liable for indirect, incidental, or consequential damages
• Liability is limited to the purchase price of the product
• We are not responsible for third-party service failures

Indemnification

You agree to indemnify and hold harmless GreenSample from claims arising from:

• Violation of these Terms
• Fraud or misuse
• Infringement of third-party rights

Fraud, Abuse & Chargeback Prevention

• Orders may undergo verification
• Excessive refunds, disputes, or abuse may result in account termination
• Fraudulent activity may be reported to authorities

Privacy & Data Protection

All data handling is governed by our Privacy Policy, including:

• CCPA / CPRA compliance
• Google data usage rules

Third-Party Services & Links

• Third-party links are provided for convenience
• GreenSample is not responsible for third-party practices or content

Force Majeure

GreenSample is not liable for failure caused by:

• Natural disasters
• Carrier disruptions
• Government actions
• Power, network, or system outages

Governing Law & Jurisdiction

• Governed by Texas State Law and U.S. Federal Law
• Exclusive jurisdiction: Courts of Texas, United States

Severability

If any provision is deemed unenforceable, the remaining provisions remain valid.

Waiver

Failure to enforce any provision does not constitute a waiver of rights.

Assignment

GreenSample may assign rights and obligations without restriction. Customers may not assign without written consent.

Entire Agreement

These Terms, together with all policies, form the entire legal agreement.

Updates & Modifications

• Terms may be updated at any time
• Continued use indicates acceptance