Payment Policy

Last Updated: February 05, 2026

At GreenSample, we are committed to providing a secure, transparent, and reliable payment experience for all customers. This Payment Policy explains the payment methods we accept, how transactions are processed, security measures we use, and your rights and responsibilities when making a purchase on our website.

This policy is drafted in accordance with U.S. federal and state laws, and industry best practices for eCommerce guidelines.

Accepted Payment Methods

We currently accept the following secure payment methods on www.greensample.com:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• PayPal

All payments must be made in U.S. dollars (USD). We do not accept cash, checks, bank transfers, or payment upon delivery.

Payment Processing

• Payments are processed at the time the order is placed.
• Orders are not confirmed or shipped until payment authorization is successfully completed.
• If a payment is declined or fails authorization, the order will not be processed.

For PayPal payments, you may be redirected to PayPal’s secure platform to complete the transaction and then returned to our website for order confirmation.

Payment Security & Encryption

Your payment security is our highest priority.

• All transactions are protected using SSL (Secure Socket Layer) encryption.
• GreenSample does not store, process, or retain full credit/debit card numbers.
• Payment information is handled directly by PCI-DSS compliant payment processors.

We implement administrative, technical, and physical safeguards to protect your personal and financial information against unauthorized access, misuse, or disclosure.

Fraud Prevention & Verification

To protect our customers and our business from fraud:

• We may perform automated or manual verification checks on certain orders.
• Orders flagged as high-risk may require additional verification or may be canceled.
• GreenSample reserves the right to cancel any order suspected of fraud, abuse, or unauthorized payment activity.

If additional verification is required, our support team will contact you using the details provided at checkout.

Billing Information Accuracy

Customers are responsible for ensuring that:

• Billing details match the information on file with the payment provider.
• The billing address, card details, and contact information are accurate and up to date.

GreenSample is not responsible for payment failures caused by incorrect billing information.

Taxes & Charges

• Applicable U.S. sales taxes are calculated and displayed at checkout, as required by law.
• Prices shown on the website do not include taxes unless explicitly stated.
• GreenSample does not charge hidden fees or unauthorized surcharges.

Any bank fees, currency conversion fees, or charges imposed by your card issuer or PayPal are the responsibility of the customer.

Payment Confirmation & Receipts

• Once payment is successfully completed, you will receive an order confirmation email.
• The confirmation email serves as your payment receipt and proof of purchase.
• If you do not receive a confirmation email, please check your spam folder or contact our support team.

Failed or Reversed Payments

If a payment:

• Fails
• Is reversed
• Is charged back

GreenSample reserves the right to:

• Cancel the associated order
• Suspend delivery or services
• Restrict future purchases if abuse is detected

Chargebacks & Disputes

We strongly encourage customers to contact GreenSample support first before initiating a chargeback.

• Unauthorized or abusive chargebacks may result in account restrictions.
• Chargebacks are reviewed in accordance with card network and PayPal dispute rules.
• Providing false information during disputes may lead to permanent account suspension.

Refunds & Payment Method

• Approved refunds are issued to the original payment method used at checkout.
• Refund timelines depend on the payment provider but typically take 7 business days.

Please refer to our Return & Refund Policy for full details.

Subscription & Recurring Payments

GreenSample does not currently offer subscription-based or recurring billing services.

If this changes in the future, customers will be clearly informed before enrollment.

Limitation of Liability

GreenSample is not liable for:

• Delays caused by payment processors or banks
• Unauthorized transactions beyond our reasonable control
• Temporary service interruptions due to system maintenance or external factors

Policy Updates

GreenSample reserves the right to update or modify this Payment Policy at any time to reflect:

• Legal or regulatory changes
• Payment provider updates
• Business operation changes

The latest version will always be available on our website with the updated revision date.

By placing an order on GreenSample, you acknowledge that you have read, understood, and agreed to this Payment Policy.