What is GreenSample?

GreenSample is a USA-based online store specializing in garden tools, supplies, and outdoor equipment. We focus on providing practical, reliable, and value-driven products for homeowners, gardening enthusiasts, and professionals.

Where is GreenSample located?

GreenSample operates from:
Address: 2500 Garden Grove Boulevard, Austin, Texas 78745, United States

How can I contact GreenSample?

You can reach us through the following channels:

• Email: support@greensample.com
• Phone: +1 (512) 555-1234
• Live Chat: Available directly on our website during business hours

What are your business hours?

• Monday – Friday: 9:00 AM – 6:00 PM (Central Standard Time, GMT-06:00)
• Closed on weekends and major U.S. public holidays

What types of products do you sell?

We sell a wide range of garden tools, supplies, and outdoor equipment. Product availability may change based on demand, seasonality, and supplier stock.

Are your products new and authentic?

Yes. All products sold on GreenSample are brand-new and unused. We do not sell used, refurbished, or counterfeit products.

Do you provide product manuals or instructions?

If a product includes a manufacturer manual or instructions, it will be included in the package or provided digitally where applicable.

How do I place an order?

1. Browse our website and select your desired product
2. Add the item to your cart
3. Proceed to checkout
4. Enter your shipping and billing details
5. Complete payment using an available payment method

You will receive an order confirmation email once your purchase is successful.

Can I place an order without creating an account?

Yes. You can check out as a guest. However, creating an account allows you to track orders more easily and manage your information.

Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 24 hours of placement, provided the order has not yet been processed or shipped. Please contact support immediately for assistance.

Are prices listed in USD?

Yes. All prices on GreenSample are displayed in U.S. Dollars (USD).

Do prices include taxes?

Sales tax is applied where required by U.S. law and will be calculated at checkout based on your shipping address.

What payment methods do you accept?

We accept secure online payments through trusted payment providers. Available options include major credit/debit cards and other payment methods displayed at checkout.

Where do you ship?

We currently ship within the United States only.

How long does order processing take?

Orders are typically processed within 1–2 business days after payment confirmation.

How long does delivery take?

Delivery times vary by location but generally range between 5 and 7 business days after shipment.

Will I receive a tracking number?

Yes. Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

What is your return window?

You may request a return within 30 days from the date you receive your order.

How do I initiate a return?

Step-by-step process:

1. Email us at support@greensample.com
2. Include your order number
3. Specify the item(s) you want to return
4. Provide the reason for return (optional but helpful)
5. Our team will review your request and send return instructions

Do you charge restocking fees?

No. GreenSample does not charge any restocking fees.

Need More Help?

If your question isn’t answered here, please contact us:

Email: support@greensample.com
Phone: +1 (512) 555-1234
Live Chat: Available on our website during business hours

We’re always here to help and ensure you have the best possible experience with GreenSample.