Frequently Asked Questions

CBD, or Cannabidiol, is a single cannabinoid found to reside in the Cannabis plant; there are over a hundred more cannabinoids with similar names like tetrahydrocannabinol-THC or Cannabichromene-CBC. A cannabinoid is a type of chemical that reacts with an assigned receptor in the brain called, cleverly enough, a cannabinoid receptor. Cannabinoid receptors were discovered in 1988, and so the science behind them is still just beginning to be understood. What we do know is that each and every cannabinoid has some sort of an effect on the body, the science behind what precisely those effects are is developing all the time, so the Upstate Elevator Supply Co. heartily recommends that you do a bit of independent research into the subject.

All of Upstate’s products are third party tested for purity and potency, and none of our products contain more than the federal legal limit of .3% THC. Some of our products are made with CBD Isolate and contain no THC whatsoever such as the 1000mg THC Free Tincture and the 500mg Organic CBD Gummy.

CBD can be applied topically, sublingually, inhaled, swallowed, or sipped; we are constantly discovering new methods of production and consumption. Take a capsule with breakfast, put a few drops of our tincture in your morning tea, or munch on a delicious gummy or chocolate at lunch.

We can’t make any health claims as we aren’t doctors. But if you do your own research, you will see that in addition to CBD, hemp extracts contains a range of beneficial nutrients and plant constituents like terpenes, phytocannabinoids and other phytonutrients that can play a role in helping the body to maintain homeostasis. Many of our customers use CBD as a daily dietary supplement.

The hemp used in Upstate products is non-GMO, pesticide free and sustainably grown in the United States.There is a strong standard of agricultural excellence here in Vermont, and Upstate is committed to these standards in its production methods. Learn more about our Vermont farms here.

CBD does not make people feel “high” and can even counteract the psychoactivity of THC. Nothing we sell contains enough of the psychoactive cannabinoid THC to have an intoxicating effect, so long as you follow the recommended dosage.

The science of Cannabis is a new frontier still being discovered and mapped. Upstate Elevator Supply Co. recommends you consult a doctor with medically relevant questions concerning our product.

There are dozens of methods for processing the hemp plant into hundreds of different products each with many methods of enjoyment. As just two examples; our Full Spectrum Capsules are made from the whole plant using only water and pressure, while our Lemon Tincture is made from an oil derived by supercritical co2 extraction.

Countless people across the United States and the world use CBD to help their pets with everything from separation anxiety to environmental allergies. We recommend you consult with your veterinarian to confirm that it will not interfere with any medications your pet is currently taking.

Yes. All Upstate products carry a thirty day customer satisfaction guarantee. We believe in the quality, purity, and consistency of our products – and we stand behind them 100%!

If you are not satisfied with an Upstate product you may return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund or give you the opportunity to exchange it for another product. It is that simple!

If you purchased our product through an Upstate Elevator Supply Co. distributor or retailer, go to the original purchase location for a return or exchange.