Do Not Sell My Personal Information

Last Updated: February 05, 2026

At GreenSample, your privacy is our priority. This page explains how California residents can exercise their rights under the California Consumer Privacy Act (CCPA / CPRA), including the right to opt-out of the sale of personal information, along with all other protections provided under California law.

By visiting our website or purchasing from GreenSample, you acknowledge that you have read, understood, and agreed to the terms outlined below.

California Consumer Privacy Rights

As a California resident, you have the following rights regarding your personal information:

1. Right to Know
   • You may request details about the personal information we collect, use, or share.
   • This includes data collected online, via orders, communications, and browsing activity.
2. Right to Access
   • You can request access to personal information collected in the last 12 months.
   • GreenSample will provide a complete list of categories of information collected.
3. Right to Delete
   • You can request the deletion of personal information, subject to exceptions for legal or operational reasons (e.g., order fulfillment, refunds, dispute resolution).
4. Right to Opt-Out of Sale or Sharing
   • GreenSample does not currently sell your personal information.
   • If we ever sell personal information in the future, California residents may opt-out using the process below.
5. Right to Non-Discrimination
   • Exercising your privacy rights will not affect your pricing, access, or services on GreenSample.
6. Right to Limit Use of Sensitive Information
   • California residents can request that GreenSample limit the use of sensitive personal information for targeted advertising or marketing purposes.

Types of Information We Collect

GreenSample collects the following categories of personal information:

• Identifiers: Name, email, phone number, billing/shipping address
• Commercial Information: Products purchased, order history, payment information
• Internet & Device Information: IP address, browser type, device type, pages visited, interactions
• Customer Support Data: Chat transcripts, emails, phone call logs
• Sensitive Data: Payment card info (encrypted), purchase preferences

Purpose: This information is used solely for fulfilling orders, customer support, legal compliance, and improving services.

How Your Information Is Used

• Process and fulfill orders
• Deliver packages and provide tracking information
• Respond to inquiries and provide customer support
• Conduct fraud prevention and security measures
• Send marketing communications only if you opted-in
• Improve website functionality and products

Sharing of Personal Information

• GreenSample does not sell personal information to third parties.
• Information may be shared with trusted service providers for:
  • Shipping and delivery
  • Payment processing
  • Customer support
  • Analytics and website improvements
• Service providers are prohibited from selling or using your information for any other purposes.

How to Submit a “Do Not Sell My Personal Information” Request

California residents may exercise this right using one of the following methods:

1. Email Request
   • Email: support@greensample.com
   • Subject line: “Do Not Sell My Personal Information – CCPA Request”
   • Include:
     • Full name
     • Email associated with your purchase/account
     • Verification of California residency
   • GreenSample will confirm receipt within 10 business days
2. Phone Request
   • Call: +1 (512) 555-1234 during business hours (Monday – Friday, 9:00 AM – 6:00 PM CST)
   • Provide: Full name, email, and request type

Verification Process

• GreenSample may require verification to ensure the request comes from the account owner or California resident.
• Verification methods include:
  • Matching order information
  • Email verification
  • Phone confirmation
• Once verified, your request will be processed promptly.

Response Timeline

• GreenSample will respond to verified requests within 45 days.
• If additional time is required, GreenSample may extend up to an additional 45 days, with notice to the requester.

No Retaliation Policy

• GreenSample will not discriminate or penalize customers for exercising their California privacy rights.
• Your shopping experience, pricing, and access to services will remain unchanged.

Data Security

• GreenSample uses industry-standard encryption and security measures to protect your personal information
• We monitor and maintain systems to prevent unauthorized access, disclosure, or misuse
• While we strive for maximum security, no online system is completely risk-free. Customers are advised to use strong passwords and secure devices.

Updates to This Page

• GreenSample may update this page to comply with new California laws or regulations.
• Updates will include a revision date at the top.
• Customers are encouraged to review this page regularly.