Return & Refund Policy
Last Updated: April 7, 2026
We want you to be completely happy with your purchase. If something isn’t right, we make it easy to return your item and get your money back.
Contact
Greenstate Gardener LLC
826 S 26th St, Lincoln, NE 68510, USA
support@greenstategardener.com | +1 (402) 566-1351
Return Window
You have 90 days from the date of delivery to request a return.
Return Eligibility
- Unused and in original condition
- In original packaging with all accessories and manuals
- Free from damage, modification, or misuse
No Restocking Fees
Returns are completely free. We do not charge restocking fees.
How to Start a Return
- Email support@greenstategardener.com with your order number and reason
- We will send return instructions and a prepaid shipping label
- Pack securely and ship using the provided label
- Keep your tracking number for reference
Refund Processing
Refunds are issued within 7 business days after we receive and inspect the return, to your original payment method.
Exchanges
We offer exchanges for damaged, defective, incorrect, or unwanted items of equal value. Contact us to arrange.
Damaged, Defective, or Incorrect Items
Contact us within 48 hours of delivery with photos and your order number. We will replace or refund at no cost to you.
Return Address
Greenstate Gardener LLC — Returns Department
826 S 26th St, Lincoln, NE 68510, USA
Do not send items without prior approval.
Contact
support@greenstategardener.com | +1 (402) 566-1351
Monday–Friday, 9:00 AM–6:00 PM CST